Reviews play a big role in the purchase decisions of today’s consumers. Over 70% of consumers ages 25-34 seek out reviews before making a decision to purchase, and almost 90% of consumers say they trust online reviews as much as personal recommendations. At the enterprise level, it can be difficult to make the most of reviews, let alone utilize them to garner visibility and brand awareness.
Yet, reviews are an important part of building customer engagement and online visibility. Download Brandify’s free case study to find out how one automotive retailer increased their web traffic by 40% through implementing a successful reputation management strategy.